What is content?

Content is a catch-all term that includes the words you use to attract customers, persuade investors, and inform your employees. But quality content doesn't just happen, it must be created. If wordsmithing isn't your specialty, partnering with Content Harbor can add value to your branding by making every word count. Request a quote today to learn how we can supercharge your business communications.

Why does my company need a writing service?

Just as your company needs an attorney to handle your legal needs and an accountant to handle your bookkeeping needs, you need a professional writer to handle your content creation. You would not attempt to create your own contracts, and you should not attempt to create your business content for the same reasons.

How Do I Order Content From Content Harbor?

You can call us, send us an email with details about your need, or simply complete one of the online information forms to provide the information we need to begin your project. However you contact us, we will email you a quote. Once you approve the quote, we will get started on your project. For complex or ongoing projects, we will provide you a list of benchmarks for you to approve or change.

Can Content Harbor edit content written by my company?

Maybe. We will be happy to edit your existing content to make it as good as it can possibly be. For content that is poorly written, we may suggest that you allow us to simply rewrite it.

Does Content Harbor provide discount rates for large jobs or repeat business?

Yes, we do! We reward repeat business and long-term work with discounts off our regular prices.

Does Content Harbor write resumes?

No. We specialize in writing quality B2B and B2C content for businesses around the world.

Does Content Harbor write essays?

Sorry, but we don't write academic papers. There are several excellent services online that offer essay writing services.

Can Content Harbor write a complaint letter, personal history statement, or other personal document for me?

No. Sorry, but we do not write for individuals. We specialize in meeting the content needs of businesses.

Does Content Harbor offer a money-back guarantee?

Unfortunately, we cannot offer refunds because once we provide content to the customer the information itself cannot be returned. Since customer satisfaction is the lifeblood of our business, we will work with each client to ensure the work provided meets their needs. This includes up to three rewrites at no additional charge. See our Terms of Use policy for more details. 

Can Content Harbor help improve my company website?

Absolutely. We have written or edited content for thousands of business website pages.

Does Content Harbor work with offshore companies?

Yes. We have written content for companies in the UK, Israel, Ukraine, Australia, Germany, and Hong Kong.

Can Content Harbor produce graphics for my documents?

That depends on the type of graphics your project needs. We can produce graphics for many applications. If you need something we can't provide, we will suggest one of our partner companies to meet your needs.

Can Content Harbor provide professional photos for my project?

Absolutely. Our professional photographer is available to serve your photographic needs anywhere in North Carolina, Virginia, and South Carolina.

Can Content Harbor print my project?

Yes. We can provide a single hard copy or thousands of pieces ready to distribute.

Is any project too large or too small for Content Harbor?

No. We can help you craft just one professional email or we can write every page of your website.

Does Content Harbor work with both large and small companies?

Yes. We serve small businesses and corporate clients.

Why should I use Content Harbor rather than another writing service?

There are many fine writing services around today. Unfortunately, not many of them have experience writing the wide variety of content needed by businesses. Some can write website, but cannot write policies. Some can write policies, but not user manuals. Others can write your elevator speech, but can't write case studies. Content Harbor can supply all of your business content needs. We are your one-stop shop for the all the words you need!

Can Content Harbor write for any industry?

Almost. We do not provide content for certain controversial industries. We reserve the right to refuse work from anyone with or without giving a reason.

How much does it cost to have content created?

How much will a meal cost at your favorite restaurant? It depends on what you want on your plate. Similarly, the cost of your project will be determined by what you need from us. Do you simply need media release proofread or do you need a complete press kit created? Once we know what you need, we can provide you with a quote for the job.

What types of payment does Content Harbor accept?

You can pay for your order online using PayPay or Stipe. We also accept checks and money orders. Regular and high volume clients may also set up an account and pay later for work you need today. 

How long will it take for Content Harbor to complete my project?

That primarily depends on the scope of your project, and how soon you can provide the information we need to complete it.  We will provide you with an estimated date or time of completion before we begin the project.

How fast will I receive a response to my inquiry?

We respond within one usiness day.

Will I be informed how my project is progressing?

We can email, text, or call you to let you know when short projects have been completed. For more complex projects, we will set benchmarks so you can review each stage of the project before we move on to the next.

Can Content Harbor provide content in languages other than English?

Yes. We can provide professional translation into Spanish. We will add other languages to our translation services soon.